FAQ

Frequently Asked Questions (FAQ)

1. What is so special about PADHAT?

It looks like a normal hat, but in reality it offers the protection and comfort that every child needs.

2. How do I make sure I order the right size?

If you have correctly measured the head circumference and selected the size according to our size chart, we guarantee that it will fit. The hat also has an adjustable Velcro strap to fit most head shapes and sizes.

3. Can PADHAT also be used as a regular hat?

Yes, PADHAT offers the same functions as a regular hat and can be used both indoors and outdoors.

4. Is the built-in filling allergenic or harmful to the skin?

No, the materials have been tested and show no allergenic signs or other harmful results.

5. Can I machine wash and tumble dry?

Yes, it can be machine washed at 30°C (86°F) and tumble dried on gentle/delicate mode.

6. Can I return the product if it does not fit as expected?

Yes, if you wish to return/exchange a product for reasons related to size or quality defect, you can return your order within 14 days of purchase. The returned goods do not have to be in their original packaging, but they must be in a salable condition – unworn and unwashed.

Didn’t find an answer to your question?
Please feel free to contact us at info@pad-hat.nl or +31 887739350.

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